Professional management focused on improving customer experience and satisfaction.
Management based on prevention and regulatory compliance.
Contribution to the growth and development of an active participation in the environment and society in which it operates.
A rigorous and independent method of distinction, continuously adapting to the needs of the tourism context and the client.
A monitoring and follow-up process that ensures the integrity of recognition over time.
A programme that proposes new challenges to the distinguished organisations to improve the value for the visitor and the environment.